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Customer Satisfaction Survey

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CUSTOMER SATISFACTION:

SATISFACTION PARAMETER EXCELLENT GOOD AVERAGE POOR N/A
How do you rate the product knowledge, attitude and overall professionalism of the Anchor Fluid Power personnel with whom you have spoken or corresponded?
Are your inquiries on technical matters, pricing or delivery promptly and courteously answered?
Is all documentation that accompanies our product, such as invoice, packing list, or certifications, correct and complete?
Are our products delivered on time, as promised?
Does the quality of our products or services meet your requirements and expectations?
If you have reported problems of any kind to Anchor Fluid Power, were these addressed promptly and to your satisfaction?
 
 

CUSTOMER BENCHMARKING:

SATISFACTION PARAMETER EXCELLENT GOOD AVERAGE POOR N/A
How does Anchor Fluid Power compare to other suppliers of competitive product?
How does Anchor Fluid Power compare to all other suppliers with whom you do business?
 
 

HOW CAN WE IMPROVE?

How can Anchor Fluid Power do a better job of servicing the product requirements of your company?
What additional products would you like Anchor Fluid Power to offer to you?

 

 
 
 
Feedback on a recent order? Take our order specific survey here.
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